GPTs

Understanding Custom GPTs 

Custom GPTs are specialised versions of OpenAI’s GPT technology that we configure to perform tasks, provide information, and interact with users in ways tailored to a specific business or sector. Unlike the standard ChatGPT, which works on broad, general knowledge, a custom GPT is fine-tuned with:

• Domain-specific knowledge – industry data, terminology, and best practices.
  
  

• Operational rules – internal workflows, compliance requirements, and business logic.
  
  

• Tone and style guidelines – ensuring communication matches your brand voice and audience.
  
  

• Integration capabilities – linking to internal databases, CRMs, APIs, or other business systems for real-time, accurate responses.
  
  

By embedding your business knowledge directly into the AI, we create assistants that answer accurately, operate consistently, and add real value to daily operations.

Our Implementation Experience

We have built custom GPTs for a variety of sectors, each with industry-specific capabilities, including:

• Food & Beverage – seasonal product updates, recipe guidance, menu management, and order handling.
  
  

• Logistics – shipment tracking, delivery scheduling, and supply chain communication.
  
  

• Healthcare – patient information guidance, appointment booking, and internal protocol support.
  
  

• Schools & Education – interactive learning, administrative support, and curriculum-linked content.
  
  

• Fashion – personalised style advice, product availability updates, and trend-based marketing.
  
  

• Security – incident reporting, access queries, and operational instructions.
  
  

• IT – technical support, onboarding automation, and knowledge base management.
  
  

• Agriculture – crop information, seasonal updates, and farmer–buyer communication.
  
  

• Food Processing – production scheduling, compliance documentation, and quality control support.
  
  

• Agribusiness Certifications – verification guidance, certification process assistance, and compliance tracking.
  
  

Each system is configured to use the right vocabulary, follow industry rules, and provide information in line with your operational requirements—helping staff save time, improve accuracy, and enhance customer experience.